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Knocket consolidates website chat widgets, standalone contact pages, and mobile reception portals into a unified inbox, and can connect to Telegram, email, and AI assistants; the AI can use its own model keys, with core communication provided free of charge, separate from model usage fees.

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What is Knocket?

Knocket provides creators, independent developers, and small teams with a user-contact portal. The website can embed chat widgets or share standalone contact pages, while the mobile app offers reception components for iOS and Android, allowing you to manage conversations from different entry points all within the same inbox.

The deployment process includes selecting the reception format, setting welcome messages and online hours, preparing AI knowledge, and configuring integration channels. The official website provides instructions on integrating Telegram replies and emails, allowing you to arrange human handling and AI responses based on your current access capabilities, without having to search for messages at each entry point.

The official website states that the core contact page, chat widget, inbox, and AI reception capabilities are free of charge. AI usage relies on a built-in model key, while the model provider’s usage must still be verified independently. Before going live, users should verify the embedding method, channel permissions, knowledge content, and human-handoff mechanism, and test whether messages can be delivered according to the actual configuration. The unified entry point does not replace customer service workflow management.

Key features

  • Reception entry: website components, contact page, and mobile components.

  • Unified Inbox: Centralize and manage sessions from all entry points.

  • Channel Connection: Instructions for Telegram and email entry points.

  • AI Reception: Comes with a built-in model key and prepares business knowledge.

Use cases and audience

Independent developers, creators, startup teams, and small business teams that need to connect with product users.

  • Receive trial inquiries on the product page.
  • Collect creator collaboration requests via the contact link.
  • Centralized handling of website and mobile product feedback.
Input

Visitor messages, welcome messages, online hours, business knowledge, and selected channels and model configurations.

Output

Conversations, human or AI responses, and in-site or in-app reception portals are all consolidated in a unified inbox.

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