What is Knocket?
Knocket provides creators, independent developers, and small teams with a user-contact portal. The website can embed chat widgets or share standalone contact pages, while the mobile app offers reception components for iOS and Android, allowing you to manage conversations from different entry points all within the same inbox.
The deployment process includes selecting the reception format, setting welcome messages and online hours, preparing AI knowledge, and configuring integration channels. The official website provides instructions on integrating Telegram replies and emails, allowing you to arrange human handling and AI responses based on your current access capabilities, without having to search for messages at each entry point.
The official website states that the core contact page, chat widget, inbox, and AI reception capabilities are free of charge. AI usage relies on a built-in model key, while the model provider’s usage must still be verified independently. Before going live, users should verify the embedding method, channel permissions, knowledge content, and human-handoff mechanism, and test whether messages can be delivered according to the actual configuration. The unified entry point does not replace customer service workflow management.
Key features
Reception entry: website components, contact page, and mobile components.
Unified Inbox: Centralize and manage sessions from all entry points.
Channel Connection: Instructions for Telegram and email entry points.
AI Reception: Comes with a built-in model key and prepares business knowledge.
Use cases and audience
Independent developers, creators, startup teams, and small business teams that need to connect with product users.
- Receive trial inquiries on the product page.
- Collect creator collaboration requests via the contact link.
- Centralized handling of website and mobile product feedback.
Visitor messages, welcome messages, online hours, business knowledge, and selected channels and model configurations.
Conversations, human or AI responses, and in-site or in-app reception portals are all consolidated in a unified inbox.
How to use
- 01
Select the website component, contact page, or mobile entry point.
- 02
Set the welcome message and reception hours according to the official tutorial.
- 03
Connect channels to the built-in models as needed, and prepare your knowledge.
- 04
Test messages arrive and are manually handled, then used for official reception.
Benefits and limitations
Benefits
- Multiple reception formats share a common inbox.
Limitations
- Channel integration, AI knowledge, and human-handoff mechanisms all require configuration.
- Using the built-in model may incur service provider fees.
Pricing and availability
Free entry available
2026-10-24 Verification of the official “Why Free” statement: Currently, the core contact page, website and mobile chat components, the unified inbox, and the AI reception feature are all free. The AI uses its own built-in model key, and Knocket does not charge for this reception feature; however, this does not mean that third-party model tokens are free. Model billing is settled according to the selected service provider, and any future new features as well as the current core scope must be verified separately.
- Pricing source
- https://knocket.trtc.io/why-free/
- Pricing last updated
- 2026-10-24
Prices and limits may change. Check the official website for current terms.
Official website & sources
Sources
Updated on 2026-10-24

