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Zoom Workplace

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Zoom Workplace is Zoom’s team collaboration platform, integrating video conferencing, chat, calendars, and documents, and leveraging built-in AI to organize discussions, draft messages, and track follow-up tasks.

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What is Zoom Workplace?

Zoom Workplace focuses on seamlessly connecting pre-meeting and post-meeting tasks. Teams can start by sharing agendas and pre-meeting materials, then engage in audio‑video calls, screen sharing, and collaborative work during the meeting, before compiling the discussion into a meeting summary, next steps, and shareable resources. It also integrates chat, email, and calendar interfaces, making it easy to continue conversations on the same topic.

The platform’s productivity tools include documents, whiteboards, and video clips. Ideas generated during discussions can be moved into documents or whiteboards for further refinement, or shared asynchronously via short videos and recorded content, reducing the need to schedule repeated meetings just to provide additional information.

ZoomMate and other built-in AI capabilities are used to extract context, generate summaries, and assist with subsequent tasks. The specific features available depend on the account plan, administrator settings, and the products being used; for telephony, meeting rooms, and other add-on products, please verify the scope of your purchase separately—do not assume that the product catalog implies these are included in every account.

Key features

  • Meeting collaboration: audio and video, screen sharing, and pre-meeting document organization.

  • Continuous communication: Seamlessly connecting meetings, chats, emails, and schedules.

  • Output of materials: Preserve discussion outcomes using documents, whiteboards, recordings, and short videos.

  • AI Assistance: Organize summaries, draft messages, and help identify next steps.

Use cases and audience

Individuals and teams who need to organize meetings, engage in remote communication, and collaborate asynchronously, as well as organization administrators responsible for managing unified collaboration tools.

  • Integrate the pre-meeting agenda, in-meeting discussions, and post-meeting follow-ups into a continuous workflow.
  • Enable remote and on-site team members to stay aligned through meetings and asynchronous content.
Input

Meeting audio and video, chat messages, agendas and shared materials, as well as documents or whiteboards created within the workspace.

Output

Meeting minutes and shared content, AI-assisted summaries and next steps, as well as documents, whiteboards, or video clips that can be further collaborated on.

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